Can't get Inkatlas to work

Yorkie Christine

21 June 2023 10:16

Over these last few days I've tried several times to print a route via Inkatlas and although I've got to the Inkatlas page, the map hasn't appeared.  (I've used Inkatlas successfully many times before but not in the last couple of months.)  Is anyone else having this problem?

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  Cristie Moore

  21 June 2023 10:26

  Hi Christine,

  I know Daisy was having the same problem the other day and then it was working again.  I've just had a look and I'm getting a blank screen in Inkatlas.  Is that what you're seeing too?

  Best wishes,
  Cristie

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  Yorkie Christine

  21 June 2023 10:33

  Yes it is :-(

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  Cristie Moore

  21 June 2023 10:44

  Thanks for confirming.  I've shared it with my tech colleagues.  When I went to Inkatlas main website that seemed to be working so not sure where the issue is.  They'll find it though.
  
  Sorry, it doesn't help with your route for just now.  It might be worth trying it again later to see if it comes back on it's own like it did before.

  Best wishes,
  Cristie

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  Yorkie Christine

  21 June 2023 13:56

  Thanks.  Fingers crossed.

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  Daisy Cairns

  21 June 2023 16:11

  Christine, I found a way round if it's not too late for you. Try downloading the GPX then uploading via the home page of inkatlas. No idea why it worked.  

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  Yorkie Christine

  21 June 2023 16:13

  Great!  I'll give that a try!  

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  Yorkie Christine

  22 June 2023 15:24

  Daisy, thanks so much, that has worked for me!  

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  Cristie Moore

  23 June 2023 08:25

  Brilliant. Thanks Daisy for finding the workaround.

  Best wishes,
  Cristie

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