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How to submit a survey

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3 comments

  • Flora Marriott

    Hi Roy.  What you do is click on your route until you get to the detailed route page.  I’ve attached a screenshot of mine.  It’s the page where you have a big purple box with the main stats about the route.  Underneath this are a set of tabs - Overview, Surveys, Geography and Reviews.  

    Click on Surveys.  You’ll see a purple link that says “Survey this Route”.   (On my attached screenshot this link is towards the bottom right of the screen).  Click this link and you’ll be taken straight into the survey.  

    I hope that helps.  Once you’ve submitted the survey it seems to take a while to show back up on the website.  I’m not sure of how long it’s meant to take, but I’d leave it until the next day and if it still hasn’t shown up then log a problem using the Help Centre link.

    1
  • Roy Welford

    Still having a problem, I end up here - I have done the training

    0
  • Slow Ways Support

    Hi. Apologies, but we had some issues over the weekend. These issues should be resolved now. 

    It does take a while for the surveys to show up. It is not instant but should be there the next day if not sooner.

    Roy - you should be able to see the training now?

    - Dan

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