Survey shows up but the photos are missing.

Naomi Hemmings

02 May 2021 11:28 Edited

I submitted a full survey for MarBro just over a week or so ago. The survey is there, but the photos aren't. Do the photos take longer to process? Has this happened to anyone else? There were quite a few photos so I don't particularly want to have to go through the process of submitting them again.

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  BumbleB

  03 May 2021 07:25

  Hi Naomi. Yes, the same has happened to me. I also uploaded several pictures but they are not showing in the survey. The publihed survey has a Photo section but it currently says “Photos from surveys are coming soon.” so I assume this is a temporary issue.

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  Flora Marriott

  03 May 2021 10:49

  I also had a similar problem, and I logged it on the Help Centre webpage, and one of the team replied back to me saying it was a glitch that he had manually fixed.  My photos then did appear.  So my advice would be to log the problem.  The Help Centre link is at the very bottom of the main Slow Ways Home Screen.

  I hope that helps.  

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