Skip to main content

Review photos: Loading queries and mysterious disappearance

Comments

7 comments

  • Cristie Moore

    Hi Daisy,

    That does sound very odd.  I'll mention it to Darren to see what might be happening.  Please could you let me know what device and browser you were using?

    Best wishes,
    Cristie

    0
  • Daisy Cairns

    It's Google Chrome and Acer Aspire, hope you don't need the model no. PS looks like there are now 22 photos, some repeats. 

    0
  • stuart milligan

    Hi guys,

    I use Firefox and am having the same problem - I go in to edit a review (actually to upload photos). The photos sem to upload and do appear on screen but when I click save and check the review, the photos aren't there. Have tried several times. Hope you can advise.

    Stuart

    0
  • Daisy Cairns

    Hi Stuart

    Have you tried going back to the review again today, and if that doesn't work then tonight perhaps? I can't remember the details of what happened and I don't know if Darren intervened behind the scenes but I think, maybe, there is just a terribly long lag between uploading the photos and them appearing on the site. And that it was hours or a day rather than minutes.

    Hope your photos turn up. Daisy

    0
  • David Sanderson

    I had the same problem. It was a caching issue so the new photos turned up.. after a short wait

    0
  • Cristie Moore

    Hi Stuart, Daisy and David,

    David is absolutely right, there can be a delay in the caching.  Please do let us know though Stuart if they still haven't appeared after a few days?  We're always working to improve things and some are quicker to fix than others.

    Best wishes,
    Cristie

     

    0
  • stuart milligan

    Thanks for your replies and advice Daisy, David and Cristie,

    As you say, the photos appeared after a delay. I'll be more patient next time!!

    Best wishes

    Stuart

    0

Please sign in to leave a comment.

Powered by Zendesk