Surveyor Training and Survey not appearing

Matthew Harris

27 February 2023 21:10

Hi there, 

I've recently completed my Surveyor Training, and submitting a photo only survey of the Polgla One route in Glasgow. 

The surveyor training is not appearing on my account, and the survey I submitted is also not appearing on the route. 

Any help or suggestions would be greatly appreciated, thank you!

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  Cristie Moore

  03 March 2023 11:05

  Hi Matthew,

  Thank you for getting involved with Slow Ways and for walking and surveying Polgla one.

  We're sorry, there's sometimes a bug which means the survey training doesn't show on your account and we need to add it manually for you. I'll ask one of my colleagues to action that for you next week.

  We're in the process of moving to a different system to improve the experience.

  Best wishes,
  Cristie

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  Cristie Moore

  08 March 2023 10:15

  Hello,

  Just to say that your surveyor training has been added to your account.  Happy surveying and thank you.

  Best wishes,
  Cristie

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  Matthew Harris

  09 March 2023 14:22

  Hi Cristie, 
  
  That's great to hear. Thank you. Has there been any update on approving my survey of Polgla One? 
  
  Thanks again,
  Matthew

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  Cristie Moore

  10 March 2023 12:01

  Hi Matthew,

  Unfortunately, I don't think your first survey will have made it into the system because your surveyor training wasn't ticked (sorry).  Please could you submit again?

  Best wishes,
  Cristie

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